Client Information

Your Space Collective is not a crisis service.

Please call emergency services (000) immediately if you know someone may be in danger or is at immediate risk of attempting harm to themselves or someone else.

24/7 Crisis & Immediate Support (Australia)


Emergency Services

  • Emergency (Police / Ambulance / Fire): 000 — If life is at immediate risk.

National Crisis Lines

  • Lifeline Australia: 13 11 14 — 24/7 crisis support, emotional distress & suicide prevention.
  • Kids Helpline: 1800 551 800 — Free, confidential 24/7 phone & online counselling for ages 5–25 (including online chat & web resources).
  • Suicide Call Back Service: 1300 659 467 — 24/7 professional telephone counselling for anyone feeling suicidal or concerned for someone who is.
  • 1800RESPECT: 1800 737 732 — 24/7 support for domestic, family & sexual violence; phone, online chat & video call.
  • 13YARN: 13 92 76 — 24/7 culturally-safe crisis support with Aboriginal & Torres Strait Islander Lifeline-trained supporters.
  • Beyond Blue Support Service: 1300 22 4636 — 24/7 support & coaching for anxiety, depression and emotional wellbeing.

Additional Support Service Contact Numbers


We recommend saving these telephone numbers that can be helpful during a crisis. The following list of numbers can provide you with immediate help:

  • Beyond Blue– 1300 224 636 – Talk to a trained mental health professional any time of the day or night. Calls are confidential.
  • Lifeline Australia – 13 11 14 – This is a 24-hour crisis support telephone service. Lifeline provides 24/7 crisis support and suicide prevention services.
  • Mental Health Line - 1800 011 511 - NSW Health's free 24/7 statewide phone service, which links people with NSW Health mental health services.
  • Suicide Call Back Service – 1300 659 467 – This is a national service that provides free 24/7 phone, video, and online professional counselling to people who are affected by suicide.
  • Kids Help Line - 1800 551 800 - Provides specialised help for young people aged 5 to 25 years, and is staffed by professional counsellors.
  • National Domestic, Family & Sexual Violence Counselling - 1800 737 732 - This is a 24/7 free service to support people impacted by domestic, family or sexual violence.

Parenting & Family Support


Parenting Help & Information

  • Raising Children Network – Comprehensive parenting guides, videos, evidence-based tips from infancy through teen years (Australian Government funded).
  • ReachOut Parents – Free advice, tools, and one-on-one coaching for supporting teens; practical strategies for communication, behaviour, emotions.

Telephone Support Services (State & Territory)

(Helpful when parents need professional listening or coaching):

  • Parent Line NSW: 1300 1300 52 — Free telephone counselling & support for parents/carers (NSW).

Additional Helpful Resources & Guides



Dr Natasha Herron (formerly Dr Natasha Perry)

CF, DClinHealthPsych, BPsych (Hons), AAPi, AIPA, MAPS

FOUNDER / SENIOR CLINICAL AND HEALTH PSYCHOLOGIST / AUTHOR

Dr Natasha Herron is a Senior Clinical and Health Psychologist with a deep commitment to early intervention and transdiagnostic care. With 20 years of industry experience across public, private and not-for-profit sectors, Natasha has supported many children, young people, adults and families with the skills they need to make meaningful changes to their lives.

Contact us

Dr Natasha Herron offers her telehealth services from the Newcastle (Awabakal) region.

Her business days are Monday and Wednesday.

Please phone 0497 210 079 with any queries.

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